Guest messages, door codes and bookkeeping for your short-term rentals, handled by AI.

relax.host answers guest messages in the guest's language, sends access codes at the right time and prepares invoices and city-tax reports. You decide what it may send without asking you.

No card needed. First two months free after setup.

A lit table lamp by a window in the evening, with the city and a hill outside in blue light

Example. In Assisted mode you approve each reply before it is sent.

A dark bedroom at night, lit only by a small reading lamp beside the bed

Why owners struggle with today's tools

PMS tools are built for management companies, not owners. You bought a rental for passive income and got a second job.

Enterprise software, solo owners. Most PMS tools were built for management companies with full-time staff. You pay enterprise prices for features you never use, in an interface made for a team of twenty.

Dozens of messages per stay. Guests write at 11 pm. Each platform sends its own alert. You open three apps, look up the check-in time, find the door code and paste it in by hand. For every reservation.

Nothing talks to anything. The calendar lives in one app, messages in another, invoices in a spreadsheet, and access codes go out as texts from your phone. One missed message can cost you a bad review, your superhost badge or a fine.

relax.host takes over the repetitive part: replies, access codes and paperwork.

What the agent does

It works inside the booking channels you already use. It reads, looks things up and drafts, and it only sends on its own where you allow it.

Example of a guest thread in relax.host. Names and properties are made up.

Replies in the guest's language

It reads the message, looks up the reservation and drafts a reply in the guest's language. It writes in ten languages, at any hour.

All access, one place

Door codes, key boxes, key handovers and smart locks for every property, in one place. The agent sends each guest their code at the right time, arranges key pickups and resets everything for the next stay.

A house key with a round fob lying on a wooden table in warm light
Example of the codes on one lock. Codes and names are made up.

Does the books

It issues invoices, reads photos of receipts, files the city tax and on the first of the month sends your accountant the monthly bundle of invoices and expenses, bank statements included.

Will set prices Coming soon

It will look at local demand, the season and what similar places nearby charge, and update the nightly rate every twelve hours, always between your minimum and maximum.

You decide how much it does on its own

Some hosts want the agent to do everything. Some want to approve every message. Most want something in between. You decide, and you can change it any time for each property and each task.

Per property
Your Tatra Loft can run on Automatic while your Old Town Studio stays on Assisted.
Per task
For example guest replies on Automatic, accounting by hand, and prices with your approval once pricing arrives.
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The AI drafts every reply. Nothing goes out until you approve it.

  • Drafts in the guest's language
  • You approve, improve or rewrite before sending
  • Will propose price changes for you to confirm (coming soon)
  • Codes and books stay automated

How you get started

Two calls. No setup fee, and nothing to learn first.

First call, 30 minutes

The demo

We show you how relax.host works and look at how you run your rentals today. You will speak with Peter, the founder.

Second call

We set it up with you

Connecting a booking channel takes one click. relax.host then imports your listings and reservations, past guests included. Bookings from your own website work too.

You tell us your check-in time, your cleaner's contact and how you like to greet guests. The agent fills in the rest from your listings. The first two months are free.

A tall glass balcony door in an old apartment, looking onto a period facade

Guest messages

The agent reads each guest message, looks up the reservation and writes the reply in the guest's language. In Assisted mode you approve every reply before it is sent.

Languages todayEnglish, Slovak, German, French, Spanish, Italian, Czech, Hungarian, Polish and Dutch. We add more every month.

What Anna asked

When she can check in, and the door code.

What the agent replied

Check-in from 15:00, code 4471 valid until departure. It also sent the Wi-Fi name and password and wished her a good trip.

Example conversation. The translation panel is shown here for you; guests only see their own language.

Bookkeeping now, pricing soon

The month closes itself, and on the first your accountant gets the monthly bundle of invoices and expenses, bank statements included.

Coming soon: the agent will check demand, competitor prices and your occupancy target twice a day and set the nightly rate between the lowest and highest price you choose.

A metal desk lamp lighting papers and notebooks on an old wooden desk
Example of the monthly close.

Pricing

No commission on bookings. Every plan gets the same agent. Bigger plans add more properties, plus accounting and team features. Your first two months are free.

Book a 30-minute demo
Solo
€20/ month
+ €15 per property / month
For owners with up to 3 properties.
  • Up to 3 properties
  • Full agent: replies, codes, invoices
  • Invoice automation
  • Multi-channel sync
  • Email support
Growing
€40/ month
+ €20 per property / month
Fits 4 to 10 properties.
  • Up to 10 properties
  • Everything in Solo
  • AI accounting and city tax
  • Cleaning and maintenance dispatch
  • Access for your team
  • Branded guidebooks for guests
  • Priority support
Portfolio
Custom
Priced by number of properties
For operators with larger portfolios.
  • Unlimited properties
  • Everything in Growing
  • Custom AI personality
  • Advanced analytics
  • API access and SLA

Monthly prices. No VAT is charged: we are not VAT-registered. Start with a 30-minute demo. If it fits, we set everything up with you on a second call, and the first two months are free.

Questions

Ask Peter directly: [email protected]

Do I need to cancel my existing PMS first?

Not necessarily. The major booking platforms allow only one PMS connection at a time. A full trial therefore means moving channel sync over to relax.host. If you want to try it without committing, keep your current PMS as the channel manager and add relax.host on top through webhooks. The agent then reads reservations and messages, but writes nothing back to the channels until you switch it on. We will go through both options with you on the demo call.

Does relax.host work with several platforms at once?

Yes. Your channels stay in sync in real time: a booking or a message on one shows up everywhere, and availability updates with it. Regional platforms and bookings from your own website work too.

Can I control what the AI says?

Yes. You can check, edit or stop anything the AI does, and set your own tone and rules. The agent drafts, and you have the last word whenever you want it.

How does access management work for properties without smart locks?

relax.host works with whatever you use today: smart locks, key boxes, a doorman or handing keys over in person. The agent arranges the right option for each property, sends each guest what they need at the right time and keeps track of every handover.

What languages does the AI reply in?

English, Slovak, German, French, Spanish, Italian, Czech, Hungarian, Polish and Dutch. It picks the guest's language automatically, and we add more every month.

Is my reservation data secure?

Yes. It is encrypted, both stored and in transit, the app runs in the EU (Germany), and we handle it under GDPR. We never share or sell your data.

Who is behind relax.host

relax.host is made in Bratislava by people who run short-term rentals themselves. We built it for our own rentals first, and now we offer it to other hosts. On the demo call you will speak with Peter, the founder.

App runs in the EU (Germany)

See it on a 30-minute call.

Book a 30-minute demo. If it fits, we connect your first listing together on a second call, and the first two months are free.

Book a demo

GDPR, app runs in the EU. No credit card. First two months free. Cancel anytime.

Apartment blocks with lit windows at night above a street with light trails